Personal Data
During your visit to our website, we do not collect any personal data. Only your IP address and the web pages you access are logged for statistical purposes. This means that the Internet user remains anonymous.
Personal data is only collected if you complete and submit a contact, RMA, request or newsletter form.
The transferred data is stored internally and used for the respective purpose (catalogue request, newsletter, support, offers). Customers are also sent selected information by post or email.
At present, the transferred data is not encrypted, which is why access to this data by unauthorised third parties cannot be ruled out during data transfer.
Customers/prospective customers can have their data deleted from the mailing list at any time. Any transfer of the data to unauthorised third parties is hereby expressly excluded.
To whom is personal data made available?
Our staff members have access to your data while handling and processing your requests. They have been made aware that personal data may only be processed or used for the purpose of performing the respective legally permissible task and that these obligations continue to apply after completion of the task. Furthermore, our staff members have been thoroughly informed of the data privacy regulations, committed to maintain confidentiality and made aware of the legal consequences of any violations.
Apart from that, personal data is only passed on to third parties in specific cases where it is required by mandatory law.
What rights do users have in respect of their personal data?
Based on the provisions of the Swiss Data Protection Act (DSG), every person has the right to protection of their privacy as well as protection against misuse of their personal data. Spectra (Schweiz) AG complies with these provisions and personal data is treated as strictly confidential.
Accordingly, you are entitled to the following rights: (DSG Art 6, 19, 25, 28, 32 and Art 21)
- Right to transparency through data protection declaration
- The right to know what data is being collected about you
- Right to rectification or deletion
- Right to restriction of processing
- Right to object to processing
We assure to take all necessary technical and organisational measures to ensure an adequate protection of your personal data.
Cookies
Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.
Server-Log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are:
- Browser type and browser version
- operating system used
- referrer URL
- Host name of the accessing computer
- Time of the server request
These data cannot be assigned to specific persons and are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of illegal use.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and enable your website use to be analysed. As a rule, the information generated by the cookie about your website use is transferred to and stored on a Google server in the U.S.
If IP anonymisation is activated on this website, however, your IP address is shortened beforehand by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the U.S. and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your website use, compiling website activity reports and providing further services relating to website and Internet use to the website operator. The IP address transferred from your browser via Google Analytics will not be associated with any other data held by Google.
You can prevent the installation of cookies by selecting the appropriate setting in your browser software; however, you should be aware that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie in relation to your website use (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in, which is available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Please find more detailed information on this at www.google.com/intl/de/analytics/privacyoverview.html (general information of Google Analytics and data privacy).
Source: Datenschutzbeauftragter info
Please note that on this website the code “anonymizeIp();” has been added to Google Analytics in order to guarantee the anonymous collection of IP addresses (known as IP masking).
Contact forms
If you send us enquiries using the contact forms, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions.
We will not pass on this data without your consent.
Chat tool
This website uses Userlike, a live chat software of the company Userlike UG (haftungsbeschränkt). Userlike uses "cookies", which are text files placed on your computer, to provide a personal conversation in the form of a real-time chat on the website with you. The data collected is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym.
The provider collects, processes and uses personal data exclusively in accordance with German data protection law. The current version of the data protection declaration can be found on the provider's product pages on the Internet under the heading Data protection.